Client Service
The world doesn't sleep ... neither do we.
TNS Media Intelligence is on hand to meet your requirements and offer service and product support on a 24 hour basis.
Our dedicated UK Client Services Team, the largest and most experienced in the industry, is available to deal quickly and effectively with any issues or questions you may have - in any language. The Team is enhanced by senior management, who are actively involved in managing key client relationships.
So if you have been pushed for a last minute monitoring set-up, you need to make changes to your brief or if you have new delivery instructions for the weekend, relax... a quick phone call or email and we can make the necessary changes.
Managing a crisis in the media is never easy. TNS Media Intelligence is dedicated to making sure that you have the information you need, at the speed that you need it, so that you're fully up to date with all the coverage and able to react quickly.
Our client service team, readers, monitoring, production and operations teams work together to ensure that our service provision is second to none.
We do our job so that you can do yours.
